Privacy Policy

Who we are

Danna Project operates Danna. For privacy questions or requests, contact support@danna.chat. Danna is the data controller for information used to provide and secure the service, except where a provider processes information on our documented instructions.

Information we collect

Depending on the features you use, we may process the following:

• Account information: email address, authentication identifiers, name, display name, preferred language, birthday, and profile avatar.
• User content: wallets, balances, expenses, income, budgets, goals, schedules, companion profiles, companion memories, chat messages, tool approvals, and related metadata.
• Device and service information: mobile push-token records, browser push subscriptions, device/app version information, IP address or security hashes, logs, timestamps, and language/time-zone settings.
• Commerce information: plan, entitlement, redemption, checkout, and subscription status. Payment card details are handled by Lemon Squeezy rather than stored by Danna.
• Waitlist and support information: email address, request details, and unsubscribe status.

How we use information

• Provide, personalize, maintain, and secure Danna, including synchronizing web and mobile experiences.
• Process your instructions, including financial tracking, reminders, goals, companion memory, and AI responses.
• Send requested push notifications, service notices, security notices, and waitlist or product communications.
• Process purchases, entitlements, refunds, cancellations, fraud prevention, and billing support.
• Monitor reliability, investigate abuse, enforce our agreements, and comply with legal obligations.
• Improve the service using aggregated or de-identified information where practical. We do not sell personal information.

AI and sensitive content

Danna can process financial and other personal content that you choose to enter. AI output can be inaccurate and is not financial, legal, medical, or other professional advice. Do not enter information you are not authorized to share. Avoid using Danna for emergencies or as the sole basis for financial decisions.

Your prompts and relevant account content may be sent to the AI provider configured for the service to generate a response. We configure providers as service providers where available and do not ask them to use your content for Danna advertising. Provider practices can change, so review the service-provider disclosures below.

Service providers and sharing

We share the minimum information needed with vendors that help us operate Danna. Current categories and purposes are described on our Third-Party Services page. We may also disclose information when required by law, to protect users or the service, in a business transfer, or with your direction.

Cookies and local storage

The website uses strictly necessary cookies for authentication, language, theme, and security. The mobile app uses secure device storage for authentication/session material and local preferences. We do not currently use third-party advertising cookies. If this changes, we will update this policy and provide any choices required by law.

Retention and deletion

We retain information while your account is active and for as long as needed for the purposes above, security, dispute resolution, backups, and legal obligations. You can clear chat history and delete individual content where the product provides that control. To request account and associated-data deletion, use the Account Deletion Request page or email us. We will verify the request, delete or anonymize eligible data, and explain any narrow legal or security retention.

Your rights

Depending on where you live, you may have rights to access, correct, export, delete, restrict, object to, or withdraw consent from certain processing, and to complain to a data-protection authority. Send requests to support@danna.chat. We may need to verify your identity and may ask for clarification. You will not be discriminated against for making a lawful request.

Children

Danna is not directed to children under 13, or the higher minimum age required where you live. Do not use Danna if you cannot legally agree to these terms. If you believe a child provided personal information, contact us so we can investigate and delete it where appropriate.

Security and international transfers

We use access controls, authenticated requests, encryption in transit, and managed infrastructure, but no service is completely secure. Providers may process information in countries other than where you live. Where required, we use appropriate transfer safeguards and contractual protections.

Changes and contact

We may update this policy as Danna changes. We will post the new version with a new effective date and provide additional notice when required. Questions and privacy requests: support@danna.chat.